How ThinkDigital TX handles website visitor and client information

This policy applies to information collected through the ThinkDigital TX website and through direct contact related to our services. This includes contact forms, project request forms, email communication, phone calls, analytics tools, security tools, and normal website logs.

This policy does not cover websites, platforms, or services owned by other companies, even if we link to them. Those services have their own privacy policies.

ThinkDigital TX provides practical website, SEO, accessibility awareness, WISP support, technical consulting, photography, and OSHA aware SOP support. We do not provide legal advice, tax advice, or guaranteed regulatory compliance. When needed, final privacy, legal, tax, or compliance decisions should be reviewed by the right professional.

Cookies are small files stored by your browser. We and our service providers may use cookies, pixels, scripts, local storage, or similar technologies to operate the site, protect it, measure traffic, and improve the user experience.

We may use cookies for:

• Basic website function
• Security and spam prevention
• Analytics and performance measurement
• Remembering basic settings
• Understanding which pages are useful

You can manage cookies through your browser settings. If you block cookies, some features may not work as intended, but basic pages should still load.

We use information for practical business and website purposes, including:

• Responding to contact requests
• Preparing project estimates or service recommendations
• Providing website, SEO, photography, technical consulting, WISP, or SOP support
• Improving website content, layout, speed, and usability
• Maintaining website security and preventing spam or abuse
• Keeping business records
• Meeting legal, accounting, tax, or contractual obligations

We do not sell personal information. We also do not share personal information with unrelated third parties for their own marketing purposes.

We may share information with:

• Website hosting, security, analytics, backup, email, form, or business software providers
• Contractors or vendors helping us complete a project, when needed
• Professional advisors, such as attorneys, accountants, or insurance providers
• Government authorities, courts, or other parties when required by law
• Parties involved in protecting our website, business, clients, users, or legal rights

We try to share only the information needed for the task.

Depending on where you live and the nature of our relationship, you may have privacy rights under state, federal, or other privacy laws. Even when a specific privacy law does not apply, we will make reasonable efforts to respond to privacy questions and practical requests.

You may ask us to:

• Confirm whether we have certain personal information about you
• Correct information that is inaccurate
• Delete information, when we are not required or allowed to keep it
• Provide a copy of certain information, when reasonable and legally required
• Stop certain nonessential communications
• Review how your information was collected or used

We may need to verify your identity before completing a request. We may also deny or limit a request when needed for security, legal, tax, accounting, fraud prevention, contract, backup, or business record reasons.

We use reasonable technical, administrative, and operational safeguards to protect information. No website, server, email account, or internet transmission can be guaranteed completely secure, but we take security seriously.

Our safeguards may include:

• Managed hosting and server security practices
• SSL encryption for website traffic
• Backups and recovery planning
• Limited access to website and business systems
• Security plugins, firewalls, and spam prevention tools
• Password and access control practices
• Review of suspicious activity or abuse

We keep information only as long as reasonably needed for the purposes described in this policy, unless a longer period is required or allowed by law.

Retention can depend on:

• Whether we need the information to respond to you
• Whether you are a current, past, or potential client
• Business record, tax, accounting, or contract needs
• Security, backup, fraud prevention, or legal reasons
• Whether deletion is technically practical from backups or logs

If you hire ThinkDigital TX, you may give us access to websites, hosting accounts, Google Business Profiles, analytics tools, website content, business photos, documents, or other project materials.

We use client project materials only to provide services, support the project, document work, maintain business records, and communicate with the client. We do not use client login information, files, or project details for unrelated purposes.

Clients should avoid sending passwords through normal email or contact forms when a safer method is available. When a project requires account access, we prefer limited access, separate user accounts, or temporary access whenever practical.

This website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this site, please contact us so we can review and remove it when appropriate.

This website may link to client websites, vendor websites, social media platforms, Google services, payment services, or other third party websites. We are not responsible for the privacy practices or content of websites we do not control.

We may update this policy when our website, services, tools, or privacy practices change. When we update it, we will change the “Last updated” date near the top of the page.